MarketEd · a Flaronix app

Delete your MarketEd account

MarketEd is an app made by MarketEd LLC. You can delete your account and its data at any time. Here's how.

Have a paid plan? Cancel it first

Deleting your account does not cancel a paid plan, and neither does removing the app. Apple bills the plan, so cancel it there or you may keep being charged:

• iPhone or iPad: Settings → your name → Subscriptions → MarketEd → Cancel Subscription.

In the app (fastest)

1. Open MarketEd and go to Profile.
2. Tap “Delete account”.
3. Read the warning, enter your password, and confirm.

Your account is deleted straight away.

Without the app

1. Email us from the email address on your MarketEd account.
2. Use the subject “Delete my MarketEd account” and include your username if you know it.
3. We check that the request came from the account's owner, delete the account within 30 days, and email you when it's done.
4. If you can no longer use that email address, write to us anyway and we'll help you show that the account is yours.

What gets deleted

Your login, email address, password, username, balance, holdings, trades, chat messages, Bottom Call guesses, game favorites, Clout and the rest of your personal game history are permanently deleted.

What may be kept

• Records other players' games depend on, such as draft picks, league standings and Cup results, may stay, but without your name.
• A league you created stays if other people are still in it.
• Emails you exchange with us, including your request to delete the account, stay in our support mailbox for 2 years after the last message in the conversation, then are deleted. Feedback you sent from the app reached us as an email without your name; we delete that email within 90 days. Our email sender keeps the account emails it sent you for up to 30 days.
• Our hosting provider's security logs, which include IP addresses, are kept for up to 7 days, and backup copies for up to 7 days before they are overwritten.
• If someone reported one of your chat messages, or you, we keep the report, with a copy of the message if it was about one and your username, until we have reviewed it; once we have dealt with a report, it is deleted a year later.
• A record of a chat mute (and which reported messages caused it) is deleted a year after the mute ends.
• Your old username is held for 30 days so nobody else can take it and pretend to be you, and is then deleted.
• The alert email we receive about a reported chat message, or one our filter held for review, is deleted from our support mailbox within 90 days, unless we have passed it to the police or the National Center for Missing & Exploited Children.
• If we report something to the National Center for Missing & Exploited Children, we keep that report, and a private copy of what we reported, for one year, as the law requires.
• A chat message that threatens a school or mass violence is refused, and we keep a copy of it, with the sender's username, for 30 days so we can act on it (even if the account is deleted), or longer only if we have passed it to the police or the National Center for Missing & Exploited Children.
• We may keep limited records if the law requires it or to deal with abuse or disputes.

Full details are in our Privacy Policy.